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Privacy Policy

Last updated: January 2024

Nodelabs Software Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or register for our services
  • Make a payment through our Rapyd payment processing system
  • Contact us for support or inquiries
  • Subscribe to our newsletters or updates
  • Participate in surveys or promotional activities

The types of information we may collect include:

  • Personal identification information (name, email address, phone number)
  • Payment information (processed securely through Rapyd)
  • Company information (if applicable)
  • Communication preferences
  • Technical data (IP address, browser type, device information)

2. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contract: Processing necessary for the performance of a contract with you
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Where you have given clear consent for us to process your personal data
  • Legal Obligation: Processing necessary to comply with legal obligations

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI services
  • Process transactions through Rapyd payment systems
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Comply with legal obligations and protect our rights
  • Develop new products and services
  • Prevent fraud and enhance security

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Including Rapyd for payment processing
  • Professional Advisors: Lawyers, auditors, and insurers
  • Regulatory Authorities: When required by law
  • Business Partners: With your consent for specific services

5. International Data Transfers

As a UK-based company, we primarily process data within the UK. When we transfer personal data outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our payment processing through Rapyd is secured with industry-standard encryption.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy legal, accounting, or reporting requirements. Payment information is retained in accordance with Rapyd's data retention policies and applicable financial regulations.

8. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner's Office (ICO)

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Nodelabs Software Ltd
London, United Kingdom
Email: [email protected]
Data Protection Officer: [email protected]

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.